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Technical Description

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Helping You Help Your Customer
HyBlue's Remote Control is the support technician's best friend. Being able to take control of a customer's desktop and actually show them something, on their own machine, is literally worth a thousand words. With our secure encrypted connection, Remote Control offers a safe and quick way to resolve problems, with no pre-installed software or configuration required.

Save Time - Lots of It
How many times have you tried to describe something on the Control Panel? Spelled out a complicated path or shell command? Tried to remember which menu clicks take you where? Now you can show your customer, on their own machine, by taking control of their desktop. You and your customer can be anywhere; HyBlue's Remote Control brokers a secure link between your computer and your customer. In minutes you'll be in command of their desktop, solving their problems. Remote Control works through firewalls, so your customer doesn't have to fiddle with settings of any kind. Plus, you can transfer data between your computer and theirs with a simple copy and paste mechanism. After trying Remote Control, you won't know how you ever lived without it.

It's Free
Remote Control is free to HyBlue customers. Try it today and see how easy remote trouble-shooting and problem-solving can be!

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